Privacy Policy
Effective date: 11 September 2026
Supercheap Movers respects your privacy and is committed to handling personal information responsibly. This policy explains how information may be collected, used, stored and disclosed when you visit supercheapmovers.com.au, request a quote or contact us about moving services.
Information we collect
We may collect information that you provide directly, including your name, email address, telephone number, collection and delivery locations, preferred moving date, details about the items or services required, and information included in your enquiry. Please do not send sensitive information unless it is reasonably required for us to respond to your request.
Our website may also collect technical information such as IP address, browser and device type, pages visited, referral source and approximate usage information through server logs, cookies and analytics tools.
Why we collect information
We may use personal information to respond to enquiries, prepare and manage quotes, communicate about requested services, arrange moving, packing, storage or related services, improve our website and customer experience, maintain business and security records, and comply with applicable legal obligations.
Cookies and analytics
Our website may use essential cookies and analytics technologies to operate correctly, understand website usage and improve performance. You can restrict cookies through your browser settings, although some website features may not work as intended.
Disclosure of information
We may disclose information to employees, contractors, service providers or professional advisers where reasonably necessary to respond to an enquiry, operate the website or provide an agreed service. Examples may include website hosting, email, analytics, payment or moving-related service providers. We may also disclose information where required or authorised by law.
We do not state that personal information will be sold. We do not disclose it for unrelated purposes without an appropriate basis.
Storage, security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure. Information is retained only for as long as reasonably required for the purpose for which it was collected, business recordkeeping, dispute resolution and applicable legal obligations.
Access and correction
You may contact us to request access to personal information we hold about you or to ask that inaccurate information be corrected. We may need to verify your identity before responding. In some circumstances, access may be limited where permitted by law.
External links
Our website may contain links to third-party websites. Their privacy practices are controlled by their own policies, and we are not responsible for their content or privacy handling.
Privacy enquiries and complaints
If you have a privacy question or complaint, please contact Supercheap Movers using the details below. We will review the matter and respond within a reasonable period.
Email: sales@supcheapmovers.com.au
Phone: 0448 395 279
Address: Shop 4/507 George St, South Windsor NSW 2756, Australia
Changes to this policy
We may update this policy when our practices, website or legal obligations change. The current version will be published on this page with its effective date.
This policy provides general information about our privacy practices and does not replace rights or obligations that apply under Australian law.